PF Chang’s
I don’t often say that I saw something in a restaurant that impressed me, but on Wednesday I did. Desiree and I went to PF Chang’s for dinner. While we were sitting there waiting for our dinner, a waiter came and cleaned a table next to us. Here is what caught me off guard. They pulled some (what I believe to be) sanitizing wipes out of a zip lock back and proceeded to wipe the table down. The fact that they recognize that people don’t really appreciate the idea of a rag that has seen lots of action that day, wiping down all of the tables and thus leaving who knows what on the table, I for one appreciate.
Also while there, there was a problem with my meal (something was in it that shouldn’t have been). So, I had the waiter bring me a new dish and the manager actually brought it back. Gave us a free appetizer coupon AND removed my dinner from our bill. Great customer service!! I didn’t need either of which, but it is nice to know that they are going to make it right, when there is a problem. We have eaten there many times and will continue to do so for just this reason (that and the food is great)!
What about you, any great dining stories to share?
